About Tim

Tim is a senior IT Manager with superb management soft skills he uses to manage growing SMB IT departments.

In addition, he is a hands-on network, server and systems admin who delights in providing excellent customer service.

He has served in the IT Manager role for half a dozen Southern California small businesses in his career of 25+ years.

Tim has successfully demonstrated strong vendor project management skills in much needed technology refreshes and upgrades.

He is a team leader, mentor and is not afraid to roll up his sleeves to rack a server or install a new operating system.

Tim is an MCSE with ten years of experience in VMware, and loves to help companies save money in network infrastructure.

Managing Small Business Data Centers Since 1995

A Microsoft Certified Systems Engineer (MCSE 2000) with over twenty-five years of take-charge IT leadership, specializing in planning, implementation, maintenance, and support of networks, servers, and workstations in diverse business environments.

What I Do:

• Provide internal company IT support services. • Supervise internal IT staff. • Direct work of external network engineers. • Maintain all Internet connections, servers, phone, VoIP, network equipment and computers. • Responsible for LAN & WAN uptime. Administer department budget.

• Purchase and install all computers, servers, backup devices, phone and FAX equipment. • Install and support business systems software. • Manage company website and intranet with outside vendors.

• Advise management on new technology that can provide enhanced productivity and improve efficiencies in automated business operations.

Specialties: Technical Support for network devices, physical and virtual servers, workstations and laptops. Management of company LAN and WAN, Windows Servers and Linux Systems Administration, IT Tech Project Management, IT Staff Management

HardwareServers: Dell PowerEdge & HP Proliant. SAN / NAS / DASD: HP, Dell, Tegile, Nimble, FreeNAS. Switches: HP, Dell, Cisco, Juniper & NetGear. Firewalls: Fortigate, CheckPoint, WatchGuard, Juniper, Pulse Secure VPN. Backup: Datto Siris cloud Disaster Recovery, LTO6 w/Veeam 10. Datacom: ISP fiber – TSx 500M, AT&T 100M, VoIP, Wi-Fi, FiOS, DSL, Point-to-Point Radio links.

Software: AWS & Azure clouds, VMware ESXi 6.5 with vMotion Clustering and HA, ProxMox, Linux: Red Hat, Ubuntu, Debian, MS Server: 2019, 2016, 2012 & 2008 R2, Active Directory (20 years), Windows 10, 7, XP. Protocols: TCP/IP, DHCP, DNS, LDAP, WSUS, RDP. Email: Exchange Server 2016, 2013, 2010.

Other: SQL Server 2008, MS Office 365, 2013, 2010, Crystal Reports 2013 and 8.5, Veeam 10, Backup Exec 2012 Disk to Disk. EndPoint Protection: Barracuda, Symantec, McAfee, Commtouch & eSET. Additional: BlackBerry BES, Terminal Server, Remote Desktop, IIS 10, 8, 7, Websense, FOS Flight Operations 3.11, Docker, Mayan EDMS, WordPress, MySQL

Career Focus

Veteran IT Professional experienced in manufacturing, health care, aviation, publishing, distribution and retail. Microsoft Certified Systems Engineer (MCSE). Passionate about providing excellent technical support and network administration. Career focus on small businesses with typically less than 200 employees and one or two locations.

Am typically the only computer pro, usually mentoring one or two interns. I am the go-to-guy for solving problems, helping people make smarter choices and finding better and more efficient ways to get things done. I report to C-level execs to ensure clean and smooth operations of technology. I keep small business systems running.


Tech of All Trades

In Which I Became a Professional Blogger for CNET – “Tech of All Trades” After more than a decade of managing the IT Operations for several small businesses in Southern California, I felt the urge to write about my experiences. I started a blog I called, Adventures of an IT Manager, a sometimes whimsical look …


Total Computer Management services are currently captured full-time at Canoga Perkins, a small privately held network devices company located in Chatsworth, California, about 32 miles from my home in Camarillo CA. Canoga’s specialty is managed Ethernet products. We have millions of network devices in service with major carriers, providing backhaul from cell towers to central offices.

Canoga Perkins was one of the pioneers of Optical Ethernet. Our focus today is on providing innovative and reliable solutions for public, private, and industrial 4G/5G networks. I am currently the IT Manager for this company of about 80 employees. You can reach me by email: tim@3tcm.net or tmalone@canoga.com.