About Tim

Tim is a certified, experienced, and responsible Network Support Professional with expertise in operating, supporting, installing, configuring, and maintaining local and wide-area networks . He works daily with networks (switches, routers & firewalls), physical and virtual servers, backup systems, SANs, LANs, WANs, VPNs and ISP links.

His background includes negotiating, setting up and maintaining Internet connections, operating systems, physical and virtual servers. He is a level three support technician responsible for the integrity, security and availability of mission-critical hardware, network and server resources and systems.
Active Directory Experience

Tim is responsible for and manages Active Directory (and has for over twenty years), Windows Server 2022, 2019, 2016, 2012R2 and earlier versions going back many years. He considers himself an expert trouble-shooter, with many years of experience in monitoring systems, servers, LANs and WANs.

He works daily in Active Directory and manages onsite and cloud-based Exchange Server environments. His work has always included system monitoring and patching, ensuring up-to-date and secure systems. He is knowledgeable on monitoring and using system logs for troubleshooting and diagnostic work.
Systems Administrator

He monitors and maintains VPN connections, manages user access via security groups and folder permissions and ensures that software is kept up to date and functional within budgetary guidelines. He is also an experienced Linux administrator with enough Apple experience to be able to maintain Macs.

His certifications include A+, Network+, MCP and MCSE (2000). He has formal training in CCNA and VCP technology (see certificates section below), has been using VMWare for nearly fifteen years and has been an MCSE for over twenty years. He has an Associate degree with a focus on technology supplemented by well over twenty-five years of network, domain and systems support.

A People Person With Technical Skills

Tim says he delights in working with co-workers and end-users who do not understand technical computer jargon. He is a people-person with a lifetime of technical skills, having worked in the technical support industry as a professional system and network administrator for more than twenty-five years, with many years of prior experience in software development.


Data Center Management

A Microsoft Certified Systems Engineer (MCSE 2000) with over twenty-five years of take-charge IT leadership, specializing in planning, implementation, maintenance, and support of networks, servers, and workstations in diverse business environments.

What I Do:

• Provide internal company IT support services. • Supervise internal IT staff. • Direct work of external network engineers. • Maintain all Internet connections, servers, phone, VoIP, network equipment and computers. • Responsible for LAN & WAN uptime. Administer department budget.

• Purchase and install all computers, servers, backup devices, phone and FAX equipment. • Install and support business systems software. • Manage company website and intranet with outside vendors.

• Advise management on new technology that can provide enhanced productivity and improve efficiencies in automated business operations.

Specialties: Technical Support for network devices, physical and virtual servers, workstations and laptops. Management of company LAN and WAN, Windows Servers and Linux Systems Administration, IT Tech Project Management, IT Staff Management

HardwareServers: Dell PowerEdge & HP Proliant. SAN / NAS / DASD: HP, Dell, Tegile, Nimble, FreeNAS. Switches: HP, Dell, Cisco, Juniper & NetGear. Firewalls: Fortigate 100F, CheckPoint, WatchGuard, Juniper, Pulse Secure VPN. Backup: Datto Siris cloud Disaster Recovery, LTO6 w/Veeam 11. Datacom: ISP fiber – Spectrum / TPx 500M, then 1Gbs, AT&T 100M, VoIP, Wi-Fi, Frontier FiOS, DSL, Point-to-Point Radio links.

Software: AWS & Azure clouds, VMware ESXi 6.7 with vMotion Clustering and HA, ProxMox, Linux: Red Hat, Ubuntu, Debian, MS Server: 2022, 2019, 2016, 2012 R2 & 2008 R2 (and earlier), Active Directory (20+ years), Windows 11, 10, 8, 7, XP, 3.x. Protocols: TCP/IP, DHCP, DNS, LDAP, WSUS, RDP. Email: Exchange Server AAD, (MS365) 2016, 2013, 2010, general scripting (DOS, PowerShell)

Other: MS365, Office 2013, 2010, SQL Server 2008, Crystal Reports 2013 and 8.5, Veeam 11, Backup Exec 2012 Disk to Disk. EndPoint Protection: Barracuda, Symantec, McAfee, Commtouch & eSET 9. Additional: BlackBerry BES, Terminal Server, Remote Desktop, IIS 10, 8, 7, Websense, FOS Flight Operations 3.11, Docker, Mayan EDMS, WordPress, MySQL, Tomcat, and a wealth of engineering / CAD systems (install, config, troubleshoot)

Career Focus

Veteran IT Professional experienced in manufacturing, health care, aviation, publishing, distribution and retail. Microsoft Certified Systems Engineer (MCSE) and VMware Professional. Passionate about providing excellent technical support and network administration. Career focus on small businesses with typically less than 200 employees and one or two locations.

Am usually the only computer pro, often mentoring one or two interns. I am the go-to-guy for solving problems, helping people make smarter choices and finding better and more efficient ways to get things done. I report to C-level execs to ensure clean and smooth operations of technology. I keep small business systems running.


Total Computer Management services are not currently available. Tim mainly performs remote work, especially in VMware and MS Server Admin. He is Currently employed to provide network and admin support to a Southern California manufacturer of 5G TSx (time-sensitive) switches and NIDs.

If you would like to discuss future opportunities, you can reach Tim through his domain email: tim@3tcm.net or tim@3tcm.com or through his Gmail account: tmalonemcse@gmail.com. He is also available via cell phone 818-257-0513 (please text first – unregistered callers are automatically blocked).